Last Updated: October 2025
Welcome to MY PET PIVOT (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from mypetpivot.com (the “Site”).
By using our Site, you agree to this Privacy Policy.
We collect the following types of information to process orders and improve your shopping experience:
Personal Information: Your name, shipping address, billing address, email, phone number, and payment details.
Device Information: Your IP address, browser type, and device identifiers to help us optimize website performance.
Order Information: Details about the products you purchase, shipping preferences, and order history.
Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and show relevant ads through TikTok and other platforms.
We use your personal information for the following purposes:
To process and fulfill your orders
To communicate with you about your purchase, shipment, or support inquiries
To personalize ads and marketing based on your interests (including through TikTok and Meta advertising tools)
To improve our website and product offerings
To prevent fraud or misuse of our services
We do not sell your personal information.
We may share your data only with trusted third parties who help us operate our store, such as:
Payment processors (Shopify Payments, PayPal, etc.)
Shipping providers (for order delivery)
Advertising and analytics partners (such as TikTok, Google, and Meta)
These partners are bound by privacy and data protection laws.
Our Site uses cookies to:
Keep your shopping cart items saved
Analyze website traffic and improve performance
Deliver relevant advertisements based on your browsing behavior
You can disable cookies in your browser settings at any time. However, certain features may not function properly without them.
We keep your order information only as long as necessary to fulfill the purposes described above—generally for up to 3 years, unless a longer retention period is required by law.
Depending on your location, you may have rights to:
Request access to your personal data
Request correction or deletion of your data
Opt out of targeted advertising (for example, TikTok or Meta ads)
To make a request, contact us at support@mypetpivot.com.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or misuse.
We may update this Privacy Policy periodically. The most recent version will always be posted on this page with the “Last Updated” date above.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
📧 Email: support@mypetpivot.com
🌐 Website: www.mypetpivot.com